Submit your review
We had the pleasure of hiring Chief Wiggum for 5 days to go to France; the service from Peter was professional, friendly, helpful before during and after we returned. We were able to collect the Hymer a few hours early which really made a difference. It was a wonderful experience!
A group of 3 us lads decided on a trip to Fort William for the Mountain Bike Downhill World Cup. Over a few beers it was decided to go down the Motorhome route. A friend of mine put us on to Pete at Hire a Hymer, and as we lived locally it was perfect location to pick up.We had excellent service from booking up to dropping off.We chose Gunter as it was a bit newer and we planning to do around a 1000 miles over the weekend. The fuel economy was surprisingly good (around 30 odd miles to the gallon), and would cruise along happily at 70 on the motorways.There was everything you needed on board. We made the use of the outside table and chairs, sat under the awning, with Ben Nevis range as our view from the car park. we were lucky with the weather too.Sleeping was comfortable, the shower worked well too. no problems with room. I'm 6ft and didn't have any issues at all.If you get the chance hire a van. 100% recommend. I shall definitely use again.Highly recommend the A82 route around the lochs and and mountains from GLasgow area around Fort William and back, simply stunning.Thanks Pete for your service.Dom
Thanks Dom - hope to see you soon
First time I’ve hired a van and glad I used these guys Pete was very helpful and talked me through the use of the van . These are not new vans but have plenty of character and had everything I needed for 3 of us to have a lovely trip down to Brighton . I have made another booking for 10 days in July to go to Ireland . I travelled down from Coventry and left my car there and took of in Ralph me and the family loved it thanks Pete
I thoroughly enjoyed my three weeks holiday in Maggie the Hymer. I'm thinking of buying a motorhome for my retirement and thought it best to hire one first to see if I liked the lifestyle and Hire A Hymer came well recommended so went ahead.Touring solo and an oldish female I was a bit apprehensive but welcomed the challenge of getting to know the workings of a twenty five year old classic van; I immediately felt confident in the ability of the engine, LHD wasn't the problem I'd thought it would be, I soon got used to it, the gears were a bit awkward, changing with my right arm, it might have been more comfortable with an automatic. I particularly liked the stable door and cooking breakfast in beautiful Spring countryside.Overall it was exciting time learning how to empty the grey water, the cassette toilet and filling with LPG etc...I felt a great sense of achievement at the end of my holiday with Maggie. A big thank you to Peter at Hire A Hymer.
Thanks Kathleen - glad you enjoyed and good luck with the hymer purchase.
Hired twice from these guys, Peter is a legend, extremely helpful on both occasions. The vans are brilliant and well prepared, coming with everything you need for a fantastic trip. Rock solid and reliable.Have recommend to friends and family and would certainly use again in the future.The vans have plenty of character and are great fun.Very comfortable, providing a great night's sleep and more than capable on the road.Your given a full run down of the vans on pick up and Peter is more than happy to answer questions on the phone if you need during your travels.We we're given a free upgrade as one of the two vans we booked was involved in an accident and although just repaired Peter wanted to double check everything before renting it out.Absolute brilliant service, these guys go above and beyond. Many thanks for a great trip and many brilliant memories.
we were very impressed with how helpful Peter and his staff were and being able to pick up early was a great help. this was an experiment to take our two dogs with us and we soon got into a routine especially at bed time. Unfortunately we picked the wettest time of year to tour Scotland so were unable to use the bbq or awning. Gunter drives really well once I got used to a manual gear box. We had one minor set back that the side door lock jammed so had to enter from the front. Overall I would recommend this company for the ease of booking friendly service but if we book again we would need a bigger van.
This was our first venture into motor homing and won't be our last! The whole experience was made so easy by Peter and his team and of course Bart Hymer. We travelled through 7 countries in 2 weeks, stopping in Slovenia to compete in the World Masters Rowing Regatta. Bart provided us with a very comfortable bed so we arrived each day rested and refreshed and when the weather turned against us, we relished been warm and dry and relieved not to be under canvas to the envy of some of our competitors! On our return Hire a Hymer were accommodating about our drop off, and when a week later we discovered we had left some shoes in a locker they put them in the post to save us going to fetch them. Thank you for making our holiday so successful.
A great couple of weeks away in Europe in Millhouse. Good fuel consumption. Although left hand drive, easy to drive whilst in Europe. The only complaint I have really is that there was no corkscrew provided.
This was our first rental with Hire-a-Hymer but definitely NOT the last.
Over the past 5 years, we have rented a wide range of RV's from pop-top T5's to big 6 berth motor-homes. Honestly - this has been the best experience out of the all of our RV holiday rentals.
We had, sadly, lost a lot of enthusiasm for motor-homing due to the last 2 rentals. Both brand new, very high spec motor-homes that looked like New York apartments but proved quite uncomfortable, impractical and awkward in day to day use.
Lenny, on the other hand was far from new - but absolutely perfect for our Christmas in Norfolk. We are a couple with 2 small dogs.
Loads of space in a very clever layout. The weather was very cold this Christmas but we were as cosy as could be with the heating system. Two incredibly comfortable and spacious double beds. We preferred the lounge bed to the pull down bed over the cab seats simply because it was so much bigger, easier to get in and out of and meant we could watch TV. Setting it up was also dead easy.
The pull down bed was super comfortable - just the added complexity of climbing up and down a ladder in your 50's made the lounge bed the easier choice.
Everything worked perfectly. Lenny was a great drive. Strong engine a little bit noisy but quickly got used to it. Great visibility including the reversing camera. Dead easy to park. Automatic gearbox a joy. LHD not an issue due to the high seating position. We had sun, rain, hail, snow, high winds - the lot. Nothing was a problem for Lenny.
Peter, the owner was most helpful and friendly right from our initial telephone inquiry.
Unfortunately, I damaged something internally that I am very annoyed about as it was clumsy on my part. Peter has been a complete gentleman in his response to this breakage.
Excited about going for an even bigger Hymer in the Summer from Peter.
We hired a Motorhome back in 2016 to travel to France in which we were so looking forward to. However whilst travelling on a very quiet road, up a hill and at low speed, a drunk driver drove into the back of us! Hire A Hymer therefore took a security deposit from my credit card of £750, although clearly this accident was not our fault (the French police confirmed this at the time & stated that the third party was 3 times over the legal limit).Straight away we contacted Hire A Hymer & sent all police documents & insurance documents of the third party to Hire A Hymer & their insurers for them to start the repair & claim proceedings. Fifteen months later they have still not given our money back!I have spoken to Hire A Hymer’s insurance company on many occasions & they informed me that despite this accident & damage to the Motorhome, Hire A Hymer carried on renting out the same Motorhome to customers with all the damage to the vehicle & did not put a claim in to the insurance company until 5 months after the incident! I have been waiting all this time to be told that they cannot find the persons insurance company to be able to claim from them, even though I have given them them all necessary paperwork of the person... DOB, Name & his insurance company...HOWEVER Peter James (Hire A Hymer’s representative) confirmed that the third party insurers have put in a counter claim! But now he has said that they are unable to find out who the French insurers are! I find this very confusing!! How can you be contacted by the third party insurers to say that they are putting in a counter claim but then say that you have no idea who the third party insurers are!I would never recommend this company as it has caused myself & family a lot of anxiety & distress.£750 Plus an enormous amount of interest on top now is a lot of money to us. I am very disappointed by how we have been treated by this company!
The accident that you mention took place in France and was subject to an insurance investigation - which is still ongoing. As I have explained many times I am waiting for my insurance company to apportion blame for the accident. The owner of the motorhome (which is not HAH) was paid out by my insurance company but it has yet to be decided who's insurance policy will pay (apportion blame). Hence if I have to pay through my policy, I am liable for the insurance excess..... excess = security deposit.
I am only holding the Evans' security deposit as they were involved in the accident.
Please see the latest update from my insurance company:
"Non-Fault incident in France. TP hit hirer in rear. Repairs to vehicle totalled £8240.
Insurer’s received a counter claim from the French representatives so the recovery of losses remains pending for the time being. As discussed previously, claims involving foreign parties will inevitably take longer to settle due to communication restraints etc. I will let you know once we hear any more news on this."
As I have explained to Mrs Evans, if blame is apportion to the other party, I will give a full refund of the £750 security deposit. I wish that insurance companies moved quicker but I am not in control of this. I have paid the repairer the excess for the repair.
Again sorry for your experience
A further update from our insurance company:
As discussed this morning, this claim is still very much ongoing. As previously explained the claims process is a lot longer when dealing with foreign third parties and their insurance companies. On this particular claim matters have not been helped as the Motor Insurers Bureau (The MIB) are also involved. They are the body that help to liaise between Insurance companies in different parts of Europe.
To be absolutely clear and to avoid any further misunderstanding, the current position is that the vehicle , FX09JUC was repaired and your insurance company LV have paid for these repairs. LV are now pursuing a recovery of their outlay from the responsible party’s insurers in France via The MIB. Unfortunately the third party is disputing liability which is why it is taking longer than anticipated to recover any monies. So effectively this claim is still showing on the Claims record as a “Fault” incident because liability for the accident has not yet been apportioned and agreed.
As per the terms & conditions of the Rental Agreement signed by any customer of Hire A Hymer, you are well within your rights to retain the customers deposit in such circumstances. Unfortunately there is no guarantee as to when this matter will be concluded but rest assured LV are doing all they can."